Question 1

Isn’t the concept too idealistic?

Accepted Answer

Humanistic pedagogy is less idealistic than it may appear at first glance. It consciously engages with real challenges that children bring – including conflicts, insecurities and differing needs.

Question 2

Our view of human nature is realistic

Accepted Answer

We don’t see children through rose-tinted glasses. Children are people in development – with all their impulses, resistances and idiosyncrasies. That is precisely why they need guidance that looks honestly, sets boundaries and at the same time gives trust. Our view of human nature is not naive but deeply realistic: we believe in every child’s capacity for development, without hiding the challenges.

Question 3

How do you handle different family structures?

Accepted Answer

For a child’s development, it is not the form of the family that matters but the quality of the relationships. The school works with all of a child’s caregivers and focuses on stability, reliability and cooperation.

Question 4

How do you handle same-sex parents?

Accepted Answer

All family forms are treated with respect. What matters is that children grow up in an environment of care, stability and responsibility.

Question 5

Do children learn to handle money?

Accepted Answer

Children also engage with economic topics. Money is understood as part of reality, but not as a measure of a person’s worth. The aim is a reflective and responsible approach.

Question 6

Why this school?

Accepted Answer

The school is aimed at families who understand education not only as the transfer of knowledge but also as the development of personality. It is one possible form of school – not the only one. What matters is whether it fits the attitude and needs of the family.

Question 7

What is the difference between the HSS Association and Klee Collection GmbH?

Accepted Answer

The Humanistic School Switzerland Association is the non-profit pedagogical carrier: it develops the content, ensures quality, awards certificates and scholarships. Klee Collection GmbH is the commercial executive body: it handles all payments, course registrations and the shop. This separation allows the association to pursue non-profit status (application pending).

Question 8

What are the prerequisites for the courses?

Accepted Answer

The only prerequisite for all courses of the Humanistic School Switzerland is a humanistic, ethical and moral attitude and the sincere motivation to promote the best for the child and the community. Formal educational qualifications are not required. For the Academy training (modules L-101 to L-505) we recommend having attended at least one introductory course beforehand.

Question 9

In which languages are the courses offered?

Accepted Answer

Courses in Switzerland are primarily offered in German. Online courses are also available in English and Russian. At our international project locations, teaching is conducted in English and/or Russian depending on the region.

Question 10

Will I receive a certificate?

Accepted Answer

Yes. After successfully completing a course you will receive an HSS Certificate. For the complete Academy training (all 5 modules) an HSS Diploma is issued. Our qualifications are not state-recognised degrees.

Question 11

How large are the course groups?

Accepted Answer

We place great importance on personal support. Online courses have a maximum of 20 participants, in-person seminars a maximum of 12 people. For groups of 10 or more people from the same institution we also offer tailored in-house training.

Question 12

Is there a learning platform?

Accepted Answer

Yes. All registered course participants receive access to our online learning platform with course materials, recordings and exercises. Access remains available for 12 months after the course ends.

Question 13

Can I retake a quiz in short courses?

Accepted Answer

Yes, under certain conditions: The 1st retake is free and automatically approved. The 2nd and 3rd retakes cost a flat fee of CHF 5.– each. From the 4th retake onwards, further retakes are blocked. Requests are submitted directly via the learning platform.

Question 14

When is payment due?

Accepted Answer

The course fee is due in full upon registration, unless otherwise agreed. For courses starting more than 60 days away, instalment payment can be arranged on request (50% at registration, 50% no later than 14 days before the course starts). Please contact us for instalment arrangements.

Question 15

Will I receive an invoice?

Accepted Answer

Yes. After successful payment you will automatically receive an invoice by email from Klee Collection GmbH. The invoice contains all tax-relevant information (VAT number, service description, amount). For companies and institutions we can also issue a separate invoice with a purchase reference on request.

Question 16

Are course fees subject to VAT?

Accepted Answer

Educational services are generally exempt from VAT in Switzerland under Art. 21 para. 2 no. 11 MWSTG. Klee Collection GmbH clearly states on each invoice whether and to what extent VAT applies. For questions about tax treatment, please consult your tax advisor.

Question 17

Are there discounts or scholarships?

Accepted Answer

Yes. We offer early-bird discounts (when registering more than 30 days before the course starts), group discounts for 3 or more people from the same institution, and scholarships for people in financially difficult circumstances. Information on scholarships can be found on our scholarships page or contact us directly.

Question 18

How can I cancel a course?

Accepted Answer

Cancellations must be submitted in writing by email to info@humanistischeschule.ch. The date of receipt of the cancellation notice by Klee Collection GmbH is decisive. Telephone cancellations are not accepted. You will receive written confirmation of the cancellation within 5 working days and – if applicable – the refund.

Question 19

What happens if the course is cancelled by HSS?

Accepted Answer

Should a course be cancelled by the Humanistic School Switzerland or Klee Collection GmbH, all registered participants will receive a full refund of the course fee without deduction. We will also offer an alternative date where possible. Further liability (e.g. for travel or accommodation costs) is excluded.

Question 20

Can I transfer my course place to another person?

Accepted Answer

Yes. Transfer of the course place to another person is free of charge up to 5 days before the course starts. Please inform us in writing by email with the full contact details of the new person. After this date, transfer is no longer possible.

Question 21

How long does the refund take?

Accepted Answer

Refunds are processed within 10 working days after confirmation of cancellation. The credit will be made to the original payment method. For bank transfers, an additional 2–5 working days may be required depending on the institution.

Question 22

Do the same cancellation conditions apply to Thailand courses?

Accepted Answer

Yes, the cancellation conditions of Klee Collection GmbH apply equally to all courses and programmes, regardless of location (Switzerland or international projects). Please note that international bank transfers may incur additional bank charges which are not covered by HSS.

Question 23

In which currency are Thailand courses billed?

Accepted Answer

All course fees are billed in Swiss Francs (CHF). Klee Collection GmbH issues invoices in CHF. Exchange rate risks for international payments are borne by the participant.

Question 24

Are there special conditions for Russian-speaking families in Phuket?

Accepted Answer

For Russian-speaking families living in Phuket for 1–8 months or longer, we offer flexible start dates and adapted course formats. Enquiries in Russian are answered within 48 hours. Contact: info@humanistischeschule.ch

Question 25

Who operates the shop?

Accepted Answer

The online shop of the Humanistic School is operated by Klee Collection GmbH, which handles technical processing, shipping and customer service.

Question 26

How long does shipping take?

Accepted Answer

Shipping usually takes 3 to 7 working days after ordering.

Question 27

What are the shipping costs?

Accepted Answer

Shipping costs are already included in the product price. No additional shipping costs apply for orders within Switzerland and Europe.

Question 28

Where are products shipped from?

Accepted Answer

Products are shipped via Klee Collection GmbH – depending on the product, from Switzerland or via one of our print and shipping partners.

Question 29

Can I use digital products immediately?

Accepted Answer

Yes. Digital products such as e-books or PDF guides are available for immediate download after purchase.

Question 30

Does my purchase support the school?

Accepted Answer

Yes. A portion of shop revenue flows directly into the development of the Humanistic School Switzerland and into our international educational projects.

Question 31

Why does a humanistic school offer courses on AI and technology?

Accepted Answer

Humanistic pedagogy does not mean denying reality – but preparing children to consciously and responsibly shape it. Artificial intelligence, algorithms and digital tools are already part of our children's world. We want them to understand these technologies, question them critically and use them ethically – without losing their connection to themselves, to community and to nature.

Question 32

How do you connect technology with the connection to nature?

Accepted Answer

Our approach follows the principle: roots first, then wings. Children who have a deep connection to Mother Earth – who climb trees, work in gardens, observe animals and feel the seasons – develop an inner stability that anchors them in the digital world too. Technology is never taught in isolation with us, but always in the context of nature, community and ethical responsibility. A child who knows where their food comes from will also ask where their data comes from.

Question 33

From what age are the AI courses suitable?

Accepted Answer

Our courses are age-appropriately structured: For children from 8 years, we offer playful introductions to logical thinking and first programming concepts (screen-free). From 12 years, courses on media, algorithms and AI ethics begin. For young people from 14 years, there are in-depth workshops on AI tools, creative use of technology and digital entrepreneurship – always accompanied by nature experiences and reflection sessions.

Question 34

Does an AI course mean children have more screen time?

Accepted Answer

No. Our courses are deliberately designed so that screen time is minimal and purposeful. Many concepts – logical thinking, algorithms, ethical dilemmas – are first developed analogically: with board games, role plays, nature observations and group work. When digital tools are used, this happens project-based and time-limited. Every digital unit is accompanied by an analogue reflection or nature experience.

Question 35

How do you concretely prepare children for the digital future?

Accepted Answer

We teach five core competencies for the digital future: (1) Critical thinking – evaluating information, checking sources, recognising manipulation. (2) Creative problem-solving – using technology as a tool for one's own ideas, not just consuming. (3) Ethical judgement – making decisions about data protection, AI use and digital responsibility. (4) Digital sovereignty – understanding how algorithms work and consciously deciding which technologies to use. (5) Connection to nature as an anchor – the ability to ground oneself, tolerate silence and cultivate genuine human encounters.

Question 36

What distinguishes your AI course from conventional computer science courses?

Accepted Answer

Conventional computer science courses teach technology. Our courses teach attitude. We don't just ask "How does this work?" but also "What do we want to use it for?" and "What does it do to us as human beings?". In the spirit of Amonashvili, it is about seeing the child as a spiritual being who uses technology as a tool for their life's purpose – not the other way around. Every technical competency is linked with a human competency: programming with empathy, data analysis with nature observation, AI use with self-reflection.

Question 37

What are the guides from the Humanistic School?

Accepted Answer

The guides are provided free of charge by the Humanistic School Switzerland. They offer scientifically grounded information on topics such as parenting, development, mindfulness, separation/divorce, ADHD, high sensitivity and much more. They are available in all 7 languages (DE, EN, RU, TH, FR, IT, SQ).

Question 38

Do the guides replace professional counselling?

Accepted Answer

No. Our guides, tips and course content are not exhaustive and do not replace professional counselling. We recommend consulting a qualified professional for personal challenges – such as a mediator, coach, therapist or other specialist. Our content serves as orientation and inspiration.

Question 39

Can I download checklists and guides?

Accepted Answer

Yes. Many of our guides contain checklists that can be downloaded as PDF. The checklists are available in all supported languages and are regularly updated.

Question 40

Are the guides scientifically grounded?

Accepted Answer

Yes. All guides contain references to scientific studies and specialist literature. Sources are reviewed and updated annually to reflect the latest research.

Question 41

Do I need an account for the learning games?

Accepted Answer

Yes. A free account is required to use the learning games and trial courses. Registration is non-binding and free. You can try one game for free, after that a subscription is required.

Question 42

Are the learning games inclusive?

Accepted Answer

Yes. Our learning games offer text-to-speech (tasks are read aloud), speech input (answers by voice), large buttons, high contrast and keyboard navigation. They are available in all 7 languages and optimised for children with different needs (ADHD, autism, high sensitivity, visual impairment).

Question 43

Are the trial courses free?

Accepted Answer

Yes. The trial courses are completely free. You only need a free account. There are no hidden costs and no automatic renewal.

Question 44

What does inclusion mean at the Humanistic School?

Accepted Answer

Inclusion is a cornerstone of our pedagogy. All children – regardless of origin, language, abilities or special needs – are welcome. Our digital offerings (learning games, guides, courses) are designed to be accessible: with text-to-speech, speech input, keyboard navigation, high contrast and availability in 7 languages.

Question 45

In which languages is all content available?

Accepted Answer

All content – guides, learning games, courses, checklists and downloads – is available in 7 languages: German, English, Russian, Thai, French, Italian and Albanian.

Question 46

Is the learning platform suitable for children with ADHD or autism?

Accepted Answer

Yes. Our platform is designed with principles that support children with ADHD and autism: short learning units (max 10 min), clear visual structure, minimal sensory overload, predictable routines, and Spuki as a calming, constant companion. We avoid flashing animations, loud sounds and time pressure. Every child can learn at their own pace.

Question 47

What does science say about screen time for children?

Accepted Answer

Numerous studies (incl. NIH 2023, WHO guidelines) show: excessive screen time in children under 12 is associated with attention problems, sleep disorders, reduced empathy and delayed language development. WHO recommends: 0–2 years: no screen time. 2–5 years: max 1 hour/day. 6–12 years: max 2 hours/day (non-school). We recommend always combining digital learning with movement and nature experiences.

Question 48

Which outdoor games does the Humanistic School recommend?

Accepted Answer

We recommend three games specially designed for children with and without ADHD/autism – all playable in the Lucerne region:

🌳 1. Pilatus Dragon Hunt (ages 4+)
Location: Forest, park or garden
Materials: Natural materials
Children search for 'dragon tracks' (pre-hidden natural materials). Each track tells a story. At the end, everyone builds a dragon nest together. Promotes: attention, cooperation, imagination, movement.

🌊 2. Lake Lucerne Stone Stories (ages 5+)
Location: Lake, river or stream
Materials: Flat stones, markers
Each child collects 3 stones and draws a symbol. Then tells a short story with their stones. Stones are thrown into water – the story 'travels' on. Promotes: language, creativity, fine motor skills, mindfulness.

🌿 3. Values Treasure Hunt (ages 6+)
Location: Neighborhood or nature trail
Materials: Prepared cards with value tasks
At stations, children solve tasks about humanistic values. Promotes: empathy, self-efficacy, social skills.

Question 49

How does the platform limit screen time?

Accepted Answer

Our platform has built-in safeguards: Learning units are limited to max 10 minutes. After each unit, Spuki suggests a movement break. Parents can set daily time limits in the dashboard. There are no endless scroll feeds or auto-play. We focus on quality over quantity.

Question 50

Who is the contractual partner when registering for a course?

Accepted Answer

The contractual partner for all payments and bookings is Klee Collection GmbH. The Humanistic School Switzerland (Association) is the pedagogical provider and organiser of the courses. Both organisations work closely together to ensure smooth processing.

Question 51

How is my data used?

Accepted Answer

Your personal data is used exclusively for course processing, invoicing and communication. We do not pass your data on to third parties unless it is necessary for course processing (e.g. payment service providers). Details can be found in our privacy policy.

Question 52

Which law applies in case of disputes?

Accepted Answer

Swiss law applies. Place of jurisdiction is Lucerne, Switzerland. In case of disputes we recommend first seeking direct dialogue with us. We always strive to find an amicable solution.

Question 53

How quickly will I receive a response to my enquiry?

Accepted Answer

We always strive to respond to incoming enquiries within 48 to 72 hours. As the Humanistic School Switzerland, as a non-profit association, relies largely on volunteer staff, a response may in some cases – particularly at weekends and on public holidays – take a little longer. We ask for your understanding and sincerely thank you for your patience and trust in our work.

Question 54

Are there general terms and conditions?

Accepted Answer

These FAQ provisions, together with the course registration and the order confirmation from Klee Collection GmbH, form the basis of the contractual relationship. By registering for a course you accept these conditions.

FAQ & Course Terms

Pedagogy & Daily Life

Association & Structure

Courses & Content

Payment

Cancellation & Refund

Thailand & International Courses

Shop & Shipping

About Klee Collection GmbH

Digital Education & AI

Guides & Tips

Learning Games & Trial Courses

Inclusion & Accessibility

ADHD, Autism & Screen Time

Privacy & Legal

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