Quality is not an accident
Our quality management system is based on eduQua standards and the PDCA cycle. We measure, reflect and continuously improve – for the best possible education.
Summary
Our quality management system is based on eduQua standards and the PDCA cycle. We measure, reflect, and continuously improve – for the best possible humanistic education.
eduQua Orientation
Our quality management system is aligned with the 8 principles and 19 criteria of the eduQua certification standard. Certification is planned once requirements (min. 12 months of operations, documented evaluations) are met.
PDCA Cycle – Continuous Improvement
Define learning objectives, plan course structure, analyze target groups, allocate resources
Deliver courses, apply NIL methodology, use learning materials, support participants
Collect feedback, measure learning progress, evaluate KPIs, create evaluation reports
Derive actions, optimize courses, adjust processes, document best practices
The PDCA cycle is completed per course round (quarterly). Results feed into the next planning phase.
Strategic KPIs
Self-Evaluation (eduQua Criteria)
Honest self-assessment of our current status on the 8 eduQua principles. Scale: 1 (beginning) to 5 (fully met).
Risk Management
Process Diagram: Lead → Optimization
QA Responsibility
The QA Officer position is actively being recruited. Until filled, the board assumes this role on an interim basis.
Responsible for: PDCA monitoring, KPI reporting, feedback evaluation, documentation, eduQua audit preparation.